PUBLIC OFFER OF THE INTERNET STORE "MODEST-STORY.COM"
TERMS
The Client is a capable individual who accepts orders and purchases goods from the Seller, which are presented on the Site for their personal, household and other needs, are not included in the composition of entrepreneurial activities.
The Seller is IE Alekseenko Anastasia Stepanovna, operator of the Site / established in accordance with the legislation of the Russian Federation, OGRNIP 318774600527912, location address: Moscow, Ruzheiny lane 3.
Website means the Seller's website located at humble-story.com.
Goods - an object (a piece of clothing, accessories or other tangible property) presented for
sale on the site.
Order - a duly executed and placed order of the Client (once filled in the fields on the site in the section "Basket", "placement of order"), addressed to the Seller, for the sale and delivery of the Goods selected on the Site to the address indicated by the Client.
Pickup point - the Seller's warehouse located at the address: Moscow, st. Bolshaya Bronnaya 23с1, room 304
Working mode:
Monday - Saturday: 12:00 - 21:00
Sunday is a day off.
1. GENERAL PROVISIONS
1.1. The Site is owned and operated by the Seller.
1.2. When ordering the Goods through the Site, as well as placing an Order by phone, identifying individual messages in the Instagram @modest.story application or WhatsApp +7 915 465-32-53, being captured by the Seller, the Client unconditionally agrees to the terms of the sale of the Goods (hereinafter referred to as the "Terms") below.
1.3. These Terms, as well as information about the Product presented on the Site, are a public offer in accordance with Art. 435 and ch. 2 tbsp. 437 of the Civil Code of the Russian Federation.
1.4. The sale of the Goods by the Seller to the Client is subject to:
a) the provisions of the Civil Code of the Russian Federation on retail sale and purchase (§ 2 chapter 30);
b) Law of the Russian Federation of February 7, 1992 No. 2300-1 “On Protection of Consumer Rights”;
c) Decree of the Government of the Russian Federation of September 27, 2007 No. 612 “On Approval of the Rules for the Sale of Goods by Remote Method”;
d) Decree of representatives dated 19.01.1998 No. 55 “General rules for the sale of special types of goods, a list of goods with long-term consumption, which are not subject to the buyer’s requirements for a gratuitous requirement for a period of repair or replacement of a similar product of a list of non-food products of good quality, without extending their return or exchange for a similar product of a different size, shape, size, style, color or configuration”;
e) other applicable regulatory legal acts are in force in the Russian Federation.
1.5. The seller is entitled without time limit in these conditions. Changes take effect after they are posted on the Site and apply to any order made after posting.
1.6. When placing an Order on the Website, by phone, as well as receiving information about the number of messages in the Instagram @modest.story application or WhatsApp +7 915 465-32-53, . The fact of placing an Order by the Client on the Site means the full and unconditional acceptance and acceptance by the Client of these Terms. This Client also guarantees that he has sufficient legal capacity to make purchases, place orders and perform all other actions on the Site in accordance with these Terms.
1.7. All textual information and graphic images of the Goods are the property of its Seller or contractors. Viewing information or printing a page The site is permitted for personal use only.
1.8. The Seller has the right to involve any third parties in the process of selling/providing the Goods without additional agreement with the Client.
1.9. The offer to sell the Goods remotely is valid until the end of the delivery period for the Goods in the Seller's warehouse.
1.10. Taking into account that for the delivery of the Goods to the Client by the Seller of selected third-party services, a prerequisite for placing the Order and paying for it is the absence of objections, possibly reimbursement to the Seller of the cost of delivery of the Goods in the required amount when placing the Order.
2. BAKING ABOUT THE PRODUCT
2.1. Information about the Goods is posted on the Site and supplied by the Seller.
2.2. All available offers in the civil circulation are possible and do not violate any rights of third parties.
2.3. Images of the Goods presented on the Site are for reference only and do not fully convey reliable information about the properties and characteristics of the Goods, including color, size, style, shape. For clarification of information regarding the properties and characteristics
a) email info@modest-story.com;
b) by phone +79154653253.
2.4. The Seller unilaterally reduces the number of commodity items in one price, the amount of one order, the form of possible payment for the order, as well as the number of orders sent to one address to one Client at a time.
3. REGISTRATION ON THE SITE
3.1. To place Orders, the Client needs to register on the Site and place an order independently or with the help of a customer service specialist in the ways available to Clients from the respective countries.
3.2. When registering (placing an order), the Client must provide reliable data regarding his name and surname, phone number, email address and delivery address. The Seller is not responsible for non-fulfillment of the Order (delay in execution) and (or) transfer of funds for the return of the Goods to the wrong person due to the message or indication by the Buyer of inaccurate or inaccurate data about himself.
3.3. In order to register on the Site and subsequently log into his account, the Client enters a username (login) and password.
3.4. The Client undertakes not to disclose to third parties the login and password specified during registration. If the Client suspects the security of his login and password or the possibility of their unauthorized use by third parties, the Client undertakes to immediately notify the Seller by e-mail info@modest-story.com.
3.5. In the event of a change in the information about himself specified by the Client earlier, he undertakes to instruct the Seller to change them.
3.6. The Seller reserves the right to unilaterally delete the Client's account on the Site or restrict the Client's access to the site if the Client's account is suspected of being used for mass mailings (spam).
4. ORDERING
4.1. The Client's order is placed by the Client on the Site independently or with the help of a customer service specialist.
4.2. When placing an order independently or with the help of customer service specialists, the Client agrees to the transfer to the Seller and processing by the Seller of his personal data (as provided for in Section 11 of this offer) and information on the Order or Orders, and also agrees to comply with the Terms of Sale of Goods by filling out graph in the appropriate columns when placing an Order on the Site.
4.3. The Seller has the right to decide to limit the possibility for individual Customers to pay for subsequent Orders in cash to the courier or by a bank card to the courier at the time of delivery of the Goods, if:
a) in three consecutive Orders of the Client, the value of the goods refused by the Client amounted to more than half of the total value of the corresponding three consecutive Orders;
b) delivery to the Customer did not take place three times in a row for reasons beyond the control of the Seller;
c) The Client behaved incorrectly, violated the generally accepted rules of politeness and ethics (insulted, threatened, used profanity, etc.) when communicating with the operator by phone, with the courier, and other employees of the Seller.
4.4 When placing an Order from Europe and the CIS countries (except Russia), the cost of the Order does not include taxes and customs duties that may be charged. The Seller cannot determine the exact amount of such taxes and duties. It is the Customer's responsibility to pay the relevant import customs duties and taxes. Before the Customer places an Order, he needs to contact the local customs and / or tax office for detailed information. The Client pays applicable taxes and/or duties additionally upon receipt of the Order.
5. ACCEPTANCE OF ORDER
5.1. After placing the Order, the Client receives information on the parameters of his Order, indicating the cost of the Goods, delivery and other services (in cases where these services are paid for), to the email address indicated by him.
5.2. The Order is considered accepted for execution after the Client receives an e-mail at the e-mail address specified in the registration form confirming the fact of acceptance of the Order and / or after the Site page displays a message about the creation of the Order indicating its number.
5.3. The Seller reserves the right to cancel the Client's Application at the stage of confirmation of the Application, as well as within 24 (twenty-four) hours after accepting the Order.
5.4. The Seller reserves the right to coordinate the Order data with the Client by phone. If it is impossible to contact the Client within 2 (two) days, the Order made by the Client is cancelled. At the same time, if the Client made an advance payment, the funds are returned by the Seller to the bank details from which the payment was made.
5.5. After placing the Order, the Buyer is provided with information about the date of delivery of the Order to the Client. The specified date depends on the availability of the ordered Goods in the Seller's warehouse and the time required for processing and delivery of the Order.
5.6. The Seller reserves the right to cancel the Order within 24 (twenty-four) hours after its acceptance and return the funds to the Client if the Order has been paid (partially paid), about which the Seller informs the Client by sending an e-mail to the address specified during registration. The funds are returned by the Seller to the bank details from which the payment was made.
5.7. The Seller maintains statistics of the Orders redeemed by the Buyer. In order to avoid cases of fraud, the Seller has the right to unilaterally limit the number of commodity items in one Order, the amount of one Order, the number of Orders sent at a time to one address to one Buyer, and also determine the procedure for possible payment for the Order.
6. PAYMENT TERMS
6.1. The price of the Goods is indicated on the Site in rubles. The price of the Goods does not include shipping costs. In case of incorrect indication of the price of the Goods ordered by the Customer, the Seller informs the Customer about it as soon as possible in order to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Client, this Order is considered canceled. If the Order has been paid, the Seller returns to the Client the amount paid for the Order.
6.2. The Seller has the right to change the price of the Goods unilaterally without notice. The Seller does not have the right to change the price of the ordered Goods in the Customer's Order after the Order has been accepted by the Seller in accordance with clause 5.2 of these Terms.
6.3. The Seller has the right to provide the Customer with discounts on the Goods and establish a bonus program. Types of discounts, bonuses, the procedure and terms of accrual (if applicable) are indicated on the Site and can be changed by the Seller unilaterally.
6.4. The Seller has the right to establish discounts in order to promote one or another method of payment or delivery of the Goods. In this case, the Seller may limit the terms of the discounts.
6.5. Payment terms are listed below.
6.6. The funds are debited in Russian rubles. When paying, additional debiting of funds by the payment system for currency conversion is possible.
6.7. Payment for the Goods is carried out in the following ways, if the Buyer is located on the territory of the Russian Federation:
a) through the Site:
bank card: Visa, MasterCard, Maestro, MIR;
b) upon receipt of the Goods:
cash upon delivery by courier service;
in cash or by bank card upon pickup from the Modest Story store at the address: Bolshaya Bronnaya st., 23, room 304.
6.8. Payment for the Goods is carried out in the following ways, if the Buyer is located in Europe or other CIS countries:
a) through the Site:
cards and payment systems MasterCard, Maestro, Visa, Amex, Diners, Discover, JCB and others.
Delivery to Europe or other CIS countries is possible only on condition of full prepayment.
7. Fulfillment of the order and delivery
7.1. Delivery conditions, fitting services and countries for delivery are indicated on the page.
7.2. The Customer undertakes to accept the Order within the agreed delivery time.
7.3. The delivered Goods may be transferred to the following persons (hereinafter referred to as the "Recipients"):
a) to the Client;
b) the person specified in the Order as the recipient;
c) to any person who has presented an Order confirmation and expresses willingness to pay the cost of the Order (if the Order has not been prepaid).
7.4. In order to avoid cases of fraud, the person delivering the Order may request the Recipient's passport.
7.5. Upon delivery of the Order, the Recipient is obliged, in the presence of a representative of the courier service or a representative of the pickup point, to inspect the integrity of the individual packaging and the presence of external damage on it. After making sure that the package is intact and that there are no signs of external damage on it, open the individual package and check the presence of the Goods in it. After making sure that the ordered Goods are present and that there are no signs of mechanical or other damage on them, check the article and size of the received Goods with the article and size indicated in the accompanying document, check the completeness and color of the Goods. The recipient, having made sure that exactly the Goods ordered by the Client were delivered to him, must sign the accompanying document. The fact of affixing a signature on the accompanying documents indicates that the Customer has accepted the Goods, he has no claims to the appearance, configuration and cost of the Goods.
7.6. The signature of the Customer on the accompanying documents excludes further claims against the Seller, with the exception of claims related to the presence of manufacturing defects in the ordered Goods.
7.7. If a fitting service is available for the Order, the Client, when transferring the Order, is obliged, in the presence of a representative of the courier service or a representative of the pickup point, to inspect the integrity of the individual packaging and the presence of external damage on it. After making sure that the package is intact and that there are no signs of external damage on it, open the individual package and check the presence of the Goods in it. After making sure that the ordered Goods are present and that there are no signs of mechanical or other damage on them, check the article and size of the received Goods with the article and size indicated in the accompanying document, check the completeness and color of the Goods. The Client, having made sure that exactly the Goods he ordered was delivered to him, the Client can proceed to fitting the Goods.
7.8. Fitting outside the self-service area can only be carried out on the premises, in the courier's visibility zone, in turn for each individual item of the Order.
7.9. Transfer of the order for fitting outside the courier's visibility area is possible only after making a deposit in the amount of the total cost of the Order along with delivery.
7.10. Pickup
The seller delivers to the pickup points located at the address: Moscow, st. Bolshaya Bronnaya 23/1, office 304, working hours:
Monday - Saturday: 12:00 - 21:00
Sunday is a day off.
7.11. The Seller undertakes to make every reasonable effort to comply with the agreed delivery times. The Seller is not responsible for possible delays in delivery due to unforeseen circumstances that occurred through no fault of the Seller, which could not be foreseen. The risk of damage to the parcel and / or its loss, as well as the delay in the delivery of the Goods that occurred on the side of the relevant delivery service, lies with the Client and / or the corresponding delivery service. Such a risk is recognized as force majeure, independent of the will of the Buyer and the Client, and can be sufficiently leveled by the choice of the Client of a higher-level delivery service.
7.13. The Client has the right to refuse the entire ordered Goods or individual items (provided that the Order is not transferred for delivery to the courier service) at any time before it is transferred to the Client (signing of shipping documents), and after the transfer of the goods - within 7 days.
7.14. Ownership of the Goods, the risk of its accidental loss or damage passes to the Client at the time of acceptance of the Goods from a representative of the courier service. Confirmation of the transfer of ownership of the Goods is the signature of the Client on the invoice issued by the Seller or the courier service.
7.15. Simultaneously with the Goods, the Seller transfers all information about the Goods, about the procedure and terms of return, guarantees, instructions for caring for shoes.
7.16. The shoes sold are guaranteed for 30 (thirty) days from the date of purchase, unless otherwise indicated in the sales receipt or other accompanying document provided to the Client.
7.17. For seasonal Goods (clothing, fur goods, footwear and other goods), the warranty period is calculated from the moment of the onset of the corresponding season, the onset of which is determined by the authorized state body of the constituent entity of the Russian Federation, based on the climatic conditions of the location of the buyers.
8. RETURN
8.1. Return of goods of good quality is made at any time before the transfer of the Goods and within 7 (seven) calendar days after its receipt (clause 4, article 26.1 of the law on consumer protection). Or within 14 days after making a purchase in an offline store.
* In accordance with paragraph 21 of the Decree of the Government of the Russian Federation of September 27, 2007 N 612 "On approval of the Rules for the sale of goods by remote means"
8.2. Return or exchange of the Goods of good quality is carried out if the specified Goods were not in use, its presentation, consumer properties, seals, factory labels, labels, price tags, packaging are preserved, and also if there is a document confirming the fact and conditions of purchase of the Goods.
8.3. After the transfer of the Goods to him, the Client is not entitled to refuse (return to the Seller) the Goods of good quality included in the List of non-food products of good quality that cannot be returned or exchanged for a similar product of a different size, shape, dimension, style, color or configuration, approved by the Decree of the Government of the Russian Federation dated 19.01.1998 No. 55, including, but not limited to, sewing and knitted underwear, hosiery (including, but not limited to, leggings and bodysuits).
8.4. If there is a dispute about the fact of the use of the Goods and the safety of its presentation, an independent examination of the Goods will be carried out.
8.5. If the product was purchased at an additional discount due to a defective product, this product is not subject to exchange and return.
8.6. The Client is not entitled to refuse goods of proper quality - tailor-made on an individual basis, having individually defined properties, if the specified product can be used exclusively by the Client acquiring it.
8.7. If the delivery is paid, its cost is not refundable.
8.8. When returning the Goods without control (identification) marks, the Seller has the right to refuse to return the Goods to the Customer.
8.9. To process the return of the Goods of good quality (including due to its exchange), the Client undertakes to carefully pack the Goods (with all components and a complete set of accessories specified in the technical documentation for the Goods) and attach the following documents:
a) in the case of a return (exchange) by a Client located in the territory of the Russian Federation:
Fill out a return request (indicating the order number, complete data about the Buyer, including passport data, bank details (if the refund is made by bank transfer), decryption of his signature);
Enclose the return form with the returned goods in a tight package.
Send the parcel by any courier company at your expense to the address: Moscow, Bolshaya Bronnaya 23 building 1 (office 304), tel. +7 (915) 465-32-53, Vechkanova Ulyana Andreevna.
copies of documents confirming the receipt and payment of the Goods;
The client can use the services of a courier through CDEK (+7 495 009 04 05) or other courier services (in both cases for a fee at his own expense in accordance with the rates of the respective courier services).
b) in the case of a return (exchange) by a Client located in Europe and the CIS countries (except Russia):
Fill out a return request (indicating the order number, complete data about the Buyer, including passport data, bank details (if the refund is made by bank transfer), decryption of his signature);
Enclose the return form with the returned goods in a tight package.
Send the parcel by any courier company at your expense to the address: Moscow, Bolshaya Bronnaya 23 building 1 (office 304), tel. +7 (915) 465-32-53, Vechkanova Ulyana Andreevna.
copies of documents confirming the receipt and payment of the Goods;
In this case, the Client may use the services of the EMS courier service at his own expense in accordance with the rates of the respective courier service.
8.10. If the return of the goods is carried out by the Client's representative and the return application contains the bank (or other) details (for the return of funds) of the Client, then a power of attorney (simple written form) from the Client and a copy of pages of the representative's passport.
8.11. If the return of the goods is carried out by the Client's representative and the bank (or other) details (for the return of funds) of the Client's representative are indicated in the return application, then the refund will be made using the details of the Client's representative, only if the application, issued by the Client's representative, a notarized power of attorney from the Client and copies of the pages of the representative's passport will be attached. In the absence of a notarized power of attorney, the Goods for return from the representative of the Client are not accepted.
9. RETURN OF PRODUCTS OF IMPROPER QUALITY
9.1. Goods of inadequate quality are Goods that have flaws and cannot ensure the performance of their functional qualities. The difference in design or design elements from those stated in the description on the site does not apply to a malfunction or non-functionality of the product.
9.2. To return the Product of inadequate quality, the Customer must contact a customer service specialist by e-mail: info@modest-story.com. The Client undertakes to carefully pack the Goods (with all components and a complete set of accessories specified in the technical documentation for the Goods), attach the documents specified in 8.9.
10. REFUND
10.1. If the delivered Order turned out to be of inadequate quality due to a manufacturing defect or damage during transportation, the Client has the right to return it or exchange it for a similar product of good quality, provided that it is in stock.
10.2. In case of return of goods of inadequate quality, the cost of delivery and return shipping is also subject to return if paid by the Client. At the same time, the Client is obliged to provide the original receipt, or other document fixing the cost of delivery, or the return shipment of the Goods of inadequate quality. The term for crediting funds to the Client's account depends on the terms established by the internal regulations of the respective banks.
10.3. If there is a dispute about the causes of defects or the fact of the use of the goods and the safety of its presentation, an independent examination of the goods will be carried out.
10.4. In case of refusal of the Goods and its return using courier and postal services, the return of funds to the Client, regardless of the cash or non-cash method of payment for the Goods, is carried out by transferring the appropriate amount in the manner specified in the return application:
a) to the Client's personal account in the online store for further payment for another Product (for Clients from all countries);
b) to the card from which the payment for the Order was made (for Clients from all countries);
c) to a bank account, according to the details specified in the return application (only for Clients from the Russian Federation);
d) to the Customer's PayPal account corresponding to the email address specified by the Customer in the return application.
10.5. Cash refunds are made only to the person specified in the refund application, or to the person authorized to receive funds by a notarized power of attorney.
10.6. Claims for the return of the amount of money paid for goods of good quality shall be satisfied within 10 (ten) days from the date of receipt by the Seller of the returned Goods.
10.7. Claims for the return of the amount of money paid for goods of inadequate quality are subject to satisfaction within 10 (ten) days from the date of completion of the quality check of the received returned Goods, provided that the conclusions of the check confirm the presence of manufacturing defects.
11. PRIVACY AND PROTECTION OF CLIENTS' PERSONAL DATA
11.1. When registering on the Site or transferring data to a customer service specialist by phone, the Client provides the Seller with the following data: name, surname, e-mail address, gender, date of birth, telephone number and address for delivery of the Goods. When returning the Goods for the transfer of funds by the Seller, the Client provides passport data and bank card data. The Seller has the right to use this information to fulfill its obligations to the Client. The Seller acknowledges the importance of confidentiality of the personal information provided by the Client.
11.2. By providing his personal data to the Seller, the Client agrees to their processing by the Seller, including for the fulfillment of his obligations to the Client under this offer, promotion by the Seller of goods and services sold by the Seller himself and (or) the Seller's partners as part of ongoing joint marketing campaigns, by directing advertising and information mailings, conducting electronic and SMS surveys, holding contests and other promotions among customers, analyzing the results of marketing campaigns, customer support, conducting statistical research, organizing the delivery of goods, monitoring customer satisfaction with the quality of the Goods.
11.3. Persons visiting the Site, as well as Clients, agree that in order to fulfill obligations to the Client, as well as for the purpose of conducting marketing campaigns, research, generating analytical reports and other marketing activities, the Seller may entrust the processing of personal data (including, but not limited to - name surname, date of birth, e-mail address, data on social media accounts, information on purchase histories, information on interests, bank data) to third parties on the basis of an agreement concluded with such persons, subject to the requirements of the legislation of the Russian Federation on ensuring the confidentiality of personal data and security of personal data during their processing.
11.4. The processing of personal data is understood as any action performed with or without the use of automation tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (updating, changing) extraction, use, transfer (including transfer to third parties). persons, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
11.5. The client may refuse to receive mailings, advertising and other information without giving reasons in one of the following ways:
a) The Client can choose the mailing options or refuse it in the account settings (link "My profile", section "Personal data") on the Site;
b) The Client must contact the Seller's Customer Service by sending an email to support@modest-story.com or by contacting the Customer Support specialists at +79154653253.
11.6. The Seller undertakes not to disclose the information received from the Client. It is not considered a violation that the Seller provides information to agents and third parties acting on the basis of an agreement with the Seller in order to fulfill obligations to the Client.
11.7. The Seller has the right to use "cookies" technology. Cookies do not contain confidential information. The site visitor or the Client hereby consents to the collection, analysis and use of cookies, including by third parties for the purposes of generating statistics and optimizing advertising messages.
11.8. The seller receives information about the ip-address of the website visitor modest-story.com. This information is not used to identify the visitor.
11.9. The Seller has the right to record telephone conversations with the Client. At the same time, the Seller undertakes: to prevent attempts of unauthorized access to information received during telephone conversations and / or its transfer to third parties not directly related to the execution of Orders, in accordance with paragraph 4 of Art. 16 of the Federal Law of July 27, 2006 N 149-FZ "On Information, Information Technologies and Information Protection".
11.10. The Seller takes the necessary organizational and technical measures to protect the Client's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties. Detailed conditions for the protection of personal data, the rights and obligations of the Client and the Seller are detailed in the Policy on the processing and protection of personal data.
12. PRE-ORDER
12.1. On the page in Instagram and Whatsapp, it is possible to place an Order for a Product from future receipts that is not yet in the Seller's warehouse (hereinafter referred to as the "Pre-Order").
12.2. Pre-ordering is possible upon payment of 50% (fifty percent) of the cost of the ordered Goods by bank card within 2 (two) days from the date of registration. Upon receipt of funds, the Goods are reserved for the Client who placed the Order and delivered to him within the time limits stated in clause 7 of this offer, from the date of confirmation of the Order by the Client after the Goods arrive at the Seller's warehouse.
12.3. When placing a Pre-Order without pre-payment for the goods by bank card, the Goods are not reserved for the Client and the application is canceled.
12.4. A pre-order may contain one or more items.
12.5. The term for receipt of the Goods at the Seller's warehouse from the moment of placing the Pre-Order is no more than 120 (one hundred and twenty) calendar days.
12.6. The Client has the right to refuse the pre-ordered Goods at any time before its transfer to the Client. To do this, the Client must inform about the intention to cancel the Pre-Order by sending an email to sales@modest-story.com or by calling the customer service: +79154653253 from 12:00 to 21:00 Moscow time. In this case, the Customer will be refunded the amount paid under the Pre-Order, minus the costs incurred by the Seller for the manufacture of the Goods, which was the subject of the Pre-Order. For the avoidance of doubt, if the relevant Goods have been fully manufactured or put into production by the Seller, by the time the Client cancels the Pre-Order, the Seller's expenses are recognized as equal to the full amount of the prepayment.
12.7. If it is impossible for the Seller to fulfill the stated obligations under the Pre-Order, the Seller notifies the Client about this by the phone number specified in the Pre-Order. After notifying the Client, the Pre-order is considered canceled.
12.8. If the Pre-Order is canceled by the Seller, the refund of the money paid for the Pre-Order is carried out by the Seller within 10 (ten) calendar days from the date of cancellation of the Pre-Order using the bank card details from which the Pre-Order was paid, unless other details were provided by the Client.
12.9. The cost of the paid Goods under the Pre-order does not change depending on changes in prices on the Site, exchange rates and other circumstances.
13. OTHER TERMS
13.1. The relations between the Client and the Seller shall be governed by the law of the Russian Federation.
13.2. All disputes that arise, the Client and the Seller will try to resolve through negotiations, if an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.
13.3. The Seller reserves the right to make changes to the Offer unilaterally, while the Client undertakes to independently regularly monitor changes to the Offer posted on the Site.
13.4. For all questions, the Client can contact the Modest-story.com customer service in the ways specified in clause 2.3 of this offer.
13.5. Recognition by the court of the invalidity of any provision of these Terms and Conditions and the offer does not entail the invalidity of the remaining provisions.
13.6. The Seller is not responsible for non-fulfillment or improper fulfillment of its obligations from this offer, if it is caused by force majeure circumstances (force majeure) that prevent the fulfillment of the obligations of the Seller. Under the force majeure circumstances, the Seller and the Customer understand such circumstances that arose after placing the Order as a result of unforeseen and inevitable events of an emergency nature under the given conditions, in particular, natural disasters, military actions, civil unrest, strikes, pandemics, etc. The Seller undertakes, within a period of not more than 14 (fourteen) working days from the moment of occurrence of force majeure circumstances, as well as from the moment of termination of the existence of these circumstances, to notify the Client in writing of the relevant fact. To confirm the existence of these circumstances, the Seller provides the Client with the necessary and possible evidence. If any of these circumstances directly affected the fulfillment of obligations from this offer or caused non-fulfillment or improper fulfillment of obligations from this offer within the prescribed period, the period for fulfilling obligations is extended for the period of validity of the relevant circumstance.
13.7. Seller's details:
IP Alekseenko Anastasia Stepanovna
TIN 771562157213,
PSRN 318774600527912
Jur. address: Moscow, st. Gun Lane, 3
Account No 40802810138000108658
BIC No 044525225
C/C No 30101810400000000225